On 5th February 2016, the Czech Bar Association has been tasked by the Czech Ministry of Industry and Trade to act as an intermediary in out of court settlement of disputes between lawyers and their clients (pursuant to the Act no. 634/1992 Coll., on Consumer Protection, as amended). The website of this subject is www.cak.cz.

Within the meaning of the law, a consumer is an individual acting outside his trade, business or profession.